Privacy questions answered
Payment records are archived on secure servers for 7 years to meet financial compliance rules. Your name and personal identifiers are removed after that time. You can request a download of your complete transaction history before closing; the data will be yours to keep.
No. We do not sell, rent or trade your personal information to third parties. Your name, email, phone and payment history stay within hoktoto slot. We may share anonymised, non-identifying gameplay data with our game providers to improve performance, but never linked to you personally.
Enable two-factor authentication in your Security settings. You'll receive an SMS or email code every time a new device logs in. We also monitor for unusual login patterns from new cities or IP addresses and alert you instantly.
Yes. Go to Settings → Privacy & Data → View My Profile to see your name, email, phone, date of birth and account history. Click Download My Data to get a CSV export of every transaction, login and interaction. Depends on local law whether we can export beyond 90 days of history.
Completely. QRIS payments flow through encrypted channels and we process them via secure tokens. Your actual QR identifier is never stored on our servers; only a tokenised reference is kept in your transaction log for your own records.
Log in, go to Settings → Privacy & Data → Edit Profile and update your name, email or phone directly. Changes take effect immediately. If you can't edit a field, contact live chat between 08:00 and 23:00 Jakarta time and we'll verify and correct it for you.
Our primary data centre is located in Indonesia, compliant with local data protection standards. Backups are encrypted and stored separately for disaster recovery. Where local law permits, we retain payment records for 7 years; personal data is purged after account closure plus the required retention window.
